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Social Media Best Practices for a Brand: What Works Now?

Social
Last Updated:
March 20, 2025

Ever wondered why some brands rule the social media game while others struggle getting a single like? If you ever brushed it off as luck - you are in the wrong; it’s strategy. Now, social media is like an ever-changing game where engagement, killer content, and staying true to your brand are the keys to winning.

This year, things are more exciting (and tricky) than ever. Algorithms shift faster than you can blink, videos are stealing the show, and AI is stepping up to help brands figure out what their audience wants. In this guide, we’re breaking it all down for you.

Here’s what we’ll cover:

  • How to find and really get your audience
  • The content strategy that’ll keep people hooked
  • Turning followers into ride-or-die fans
  • The latest trends and algorithm updates you need to know
  • Which metrics actually matter (and how to track them)

Whether you’re just starting out or ready to level up, these tips will help you stay ahead. Ready for more? Let’s dive in!

Illustration of a person juggling social media icons, symbolizing the dynamic nature of social media marketing in 2025

Who’s Your Audience? Know Them Like a Best Friend

There is no social media without an audience right? Let’s talk about them - they’re the heart of everything. Picture them as your bestie: you wouldn’t just guess what they might like; you’d know. To get this right, let's start by digging into:

  • Demographics: Age, location, gender, job etc to understand what’s their deal?
  • Psychographics: What are they into? How do they act online?
  • Pain Points: What’s troubling them that your brand can fix?
  • Tools like Facebook Insights, Google Analytics, and LinkedIn Audience Insights are your secret weapons here.

Now, let's take it a step ahead with a customer persona. Instead of having a generic customer group like “women aged 25-35,” let us keep it specific - for example : Keep the persona as follows :

  • Meet Digital Nomad Danielle
  • Age: 30
  • Location: Always on the run, working remotely
  • Interests: Digital marketing, personal branding, growing her online business
  • Social Media Vibes: Hangs out on Instagram and LinkedIn, loves videos, and chats with industry bigwigs

Suddenly, you’re not just posting into the void - you’re talking to Danielle. Content creation just got a whole lot easier!

Graphic of a customer persona profile card, showcasing how to understand your social media audience.

The Content Strategy That Works in 2025

The golden rule for 2025? Don’t make your content sound like a salesperson. Instead, follow the 80/20 rule:

  • 80% value: Share content that educates, entertains, or inspires - think tips, laughs, or feel-good moments.
  • 20% promotional material: Ofcourse you should talk about products, sales, or updates - but keep it subtle.

This mix keeps your followers happy and engaged, so when the content features a sales pitch, they’re all ears.

Now, coming to a content calendar! Yes, you need one. It’s like your social media GPS - keeps you on track on big dates (think holidays or launches), and helps you keep things aligned. Tools like Hootsuite, Buffer, or Sprout Social let you schedule ahead, so you’re always active without the stress of posting on specific times.

Pie chart showing the 80/20 rule for a winning social media content strategy in 2025.
Content Strategy - 80% value + 20% promo

Profile Optimization: The SEO Secret You’re Missing

Your social media profile isn’t just a bio - it’s a mini search engine. Want people to find you? Here’s the trick:

  • Drop keywords in your bio that scream what you’re about (e.g., “vegan baker” or “travel guru”).
  • Keep your branding consistent - Use same colors, fonts, and vibe across all platforms.
  • Add a clear call-to-action (CTA) - “Shop now!” or “Join my newsletter!” - with a clickable link.
  • Consistency is the key here. If your Instagram’s all playful but your LinkedIn’s stiff as a board, people get confused.

Stick to one voice and style, and you’ll be unforgettable.

Mockup of an optimized social media profile with keywords, boosting discoverability in 2025.

The Power of Visuals: What Actually Works?

Visuals are your social media superpower, and in 2025, video is still the MVP. Short-form stuff on TikTok, Instagram Reels, and YouTube Shorts rules the game. Try:

  • Quick and short videos that teach something cool
  • Behind-the-scenes clip showing a human side of your brand
  • User-generated content (UGC) from your fans - trust me, it helps build tr
  • But don’t ditch infographics or carousels! Infographics make tricky topics simple, and carousels keep people swiping (more time on your post = algorithm love).
Video thumbnail highlighting the dominance of short-form content on social media in 2025.

Engagement: Turning Followers into Super fans

Let's make this clear - social media’s a two-way street. Don’t just post and run - engage with your people! Try this:

  • Respond to comments and DMs (even a quick “love that!” works).
  • Ask questions like, “What’s your favourite product?” to start converssations.
  • Post polls, quizzes, or interactive stories that people can’t resist.
  • The best of it all? Let your customers shine with UGC. When they post about your brand, it’s authentic, trustworthy, and gets more eyes on you. It's a Win-Win!

What’s Trending? Social Media Changes You Need to Know

Trends in 2025 are wild, and algorithms care more about real connections than follower counts. Here’s what works:

  • Instagram: Loves videos and posts with a lot of engagement.
  • TikTok: Boosts content that educates or entertains.
  • LinkedIn: Is all about thought-provoking posts that start real conversations.
Graphic of social media platform icons with arrows, showing 2025 trends and algorithm shifts.

Should you chase every trend? Not really. Pick ones that fit your brand, help your audience, and won’t fizzle out in a week.

Paid Ads: Are They Worth It in 2025?

Organic reach is declining, so paid ads are your new best friend. Good news: that doesn't mean you need a big budget but just smart targeting. Top ad picks for 2025:

  • Instagram Story Ads: Perfect for storytelling that grabs attention.
  • Carousel Ads: Showcase a few products or features at once.
  • TikTok Spark Ads: Boost your best organic posts for extra reach.

Test what works for you, and watch your reach climb up.

Tracking Success: What Social Media Metrics Actually Matter?

Vanity Metrics (Likes and followers) can help boost satisfaction, but they’re not the full picture. The Focus KPI's need to be:

  • Engagement Rate: Measures the level of user - interaction. Are people commenting, sharing, saving? That’s gold.
  • Click-Through Rate (CTR): How many users click your links? Helps assuring that you are on point with the content.
  • Conversion Rate: Measures sales and sign ups. Who’s buying or signing up? That’s the money shot.
  • Track these with free tools like Facebook Business Suite, Google Analytics, or TikTok Analytics. Easy peasy.

Learn more about the 7 Metrics to Measure and Track Brand Awareness.

Social Media Crisis? Here’s How to Handle It

Now, when it comes to handling comments on social media, the crisis can escalate quickly if not addressed promptly.

Brands need to make sure to :

  • Reply fast and nicely and not let it stew.
  • Own up and take accountability if required, and fix it.
  • Address concerns in public, but sort out details in private.

Should You Delete Negative Comments? Bad idea. Address them instead - honesty wins trust.

What’s Next? The Future of Social Media Marketing

The future’s coming fast! Get ready for:

  • AI tailoring content just for your followers
  • Voice and audio platforms (think podcasts or chat rooms)
  • Private groups and micro-influencers taking over
  • Jump in early, and you’ll be ahead of the pack.
Futuristic illustration with AI and voice tech, hinting at the future of social media in 2025.

Conclusion & Actionable Takeaways

Crushing it on social media in 2025 isn’t just about posting - it’s about connecting. Here’s your to-do list:

  • Really know your audience
  • Optimize your profiles to pop in searches
  • Mix videos, pics, and stories for killer content
  • Chat with your followers like friends
  • Roll with trends and algorithm changes
Stick to these, and your brand’s social media game will be unstoppable!

Higglo is a digital marketing agency offering SEO, PPC, web design services and more. We’ve helped different client industries and brands like Hulu and Blizzard expand their reach and grow their presence worldwide. Ready to transform your digital presence? Contact us today and let’s create something unforgettable together.

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