Choosing the right SEO agency can feel overwhelming. With so many companies promising "guaranteed rankings" and "fast results," how do you separate the real experts from those just trying to lock you into a long-term contract?
The truth is, not all SEO agencies are created equal. Some drive real organic growth, while others rely on vanity metrics that look good on paper but don’t actually impact your bottom line.
So how do you know if an SEO agency is worth your investment? The answer lies in key SEO metrics - hard data that reveals whether an agency is truly effective.
In this guide, we’ll break down the most important SEO metrics you should analyze before hiring an agency. By the end, you’ll know exactly what to look for, what questions to ask, and how to avoid getting stuck with the wrong team.
SEO metrics are the numbers that show how well a website is performing in search engines. But not all metrics are useful. Some are vanity metrics - they look impressive but don’t actually translate into business growth.
A good SEO agency focuses on actionable metrics that drive traffic, engagement, and revenue. These are the numbers that truly matter when evaluating SEO success.
So, what are these key metrics? Let’s break them down.
Would you hire a fitness coach who’s never helped anyone lose weight? Probably not. The same logic applies to SEO agencies - if they aren’t growing organic traffic for their clients, they’re not doing their job.
What to look for:
Ranking on the first page of Google is great, but are they ranking for the right keywords?
Some agencies inflate their success by ranking for low-value, easy-to-win keywords that don’t actually drive business. That’s why it’s important to analyze keyword quality, not just quantity.
What to check:
Ever heard the phrase, "It’s not what you know, it’s who you know?" In SEO, it’s who links to you that matters.
Backlinks - links from other websites pointing to yours - are one of the biggest ranking factors in Google’s algorithm. But not all backlinks are good.
What to ask an agency:
Let’s say an agency helps you rank #1 for a great keyword. Sounds good, right? But what if no one actually clicks on your result?
That’s where Click-Through Rate (CTR) comes in. It measures how many people see your page in search results vs. how many actually click on it.
How to evaluate an agency:
SEO isn’t just about bringing people to your site - it’s about keeping them engaged once they arrive.
Traffic is great, but at the end of the day, what really matters is conversions. Are visitors actually turning into leads or customers?
A strong SEO agency doesn’t just chase rankings. They optimize pages for user experience, calls-to-action, and lead generation.
What to look for:
Google cares about user experience, and so should your SEO agency. Slow-loading pages and clunky designs can kill your rankings, even if you have great content.
Key performance indicators:
Page loading speed is a vital metric not just from a user experience perspective, but also because it directly impacts your SEO. Slow-loading pages can lead to user frustration, increased bounce rates, and subsequently, lower rankings on search engine results pages.
Agencies that ignore page speed and user experience aren’t thinking long-term.
Therefore, it's crucial that the SEO agency you choose is proficient in technical SEO and understands the importance of optimizing page load speed. How can you assess this? You could start by asking the agency how they have improved page loading speed for their previous clients. Moreover, you can use tools like Google's PageSpeed Insights to check the load speed of their clients' websites. This tool also provides specific suggestions for improvement, which the agency should be able to address effectively. Demonstrated success in optimizing page load speed indicates an SEO agency's expertise in technical SEO, contributing to a better user experience and higher search engine rankings.
With the steady rise in smartphone usage, mobile traffic now plays an undeniably substantial role in overall web traffic. It's become essential for your website to be optimized for mobile users, providing an excellent user experience and performing well in mobile search results.
A potential SEO agency's aptitude in enhancing websites for mobile traffic is a significant consideration. How can you check this? Ask the agency for specific examples of how they have improved mobile optimization for previous clients. You can also use tools like Google's Mobile-Friendly Test to check if their clients' sites are indeed mobile-friendly.
An agency well-versed in mobile SEO should also be adept at addressing issues like mobile page speed, responsive design, and mobile UX - key factors influencing mobile rankings and user engagement.
If you’re a local business, your SEO agency should be helping you dominate local search. That means:
Ask the agency for examples of local businesses they’ve helped rank in Google’s Map Pack.
A good SEO agency provides clear, detailed reports - not just vanity metrics.
What to expect from a great agency:
Once you are familiar with these key SEO metrics, you can assess an SEO agency more effectively. Ask the agency to provide case studies or client testimonials that demonstrate their success in improving these metrics. If they have consistently helped businesses increase organic traffic, improve keyword rankings, and boost conversion rates, they can likely do the same for you.
However, remember that SEO is not a one-size-fits-all solution. The significance of different metrics can vary depending on your business goals and industry. For instance, if you run an e-commerce store, conversion rate optimization might be more crucial than if you run a blog where the goal is to keep bounce rate low and session duration high.
If an agency can’t explain their results in plain English, that’s a red flag. A reputable SEO agency will work with you to understand your business goals and identify the key metrics most relevant to you. They will then develop a customized SEO strategy aimed at improving these metrics.
Not all agencies have your best interests at heart. Here are some warning signs:
SEO is a long-term strategy. If something feels off, trust your gut.
While analyzing an SEO agency based on key metrics is important, it's equally important to look at the bigger picture.
They should emphasize sustainable SEO practices that provide steady growth over time. Look for an agency that values transparency and educates you about the process, so you understand what to expect.
Choosing an SEO agency is a big decision, but you can choose the right SEO agency by focusing on the right metrics and is an effective way to assess their potential to deliver results.
By understanding these metrics and knowing how to evaluate an agency's success in improving them, you can make a more informed decision when choosing an SEO agency. A good agency will prioritize traffic, engagement, conversions, and transparency - not just rankings.
Take your time, ask the right questions, and make sure the agency you choose is truly invested in your long-term success. After all, the success of your SEO efforts largely hinges on the expertise and skills of the agency you entrust with your website's visibility and growth.
Higglo is a digital marketing agency offering SEO, PPC, web design services and more. We’ve helped different client industries and brands like Hulu and Blizzard expand their reach and grow their presence worldwide. Ready to transform your digital presence? Contact us today and let’s create something unforgettable together.
The key metrics are organic traffic, keyword rankings, backlink profile quality, bounce rate, conversion rate, page loading speed, and mobile traffic optimization.
Organic traffic refers to visitors who arrive at your website through unpaid search results. An increase indicates improved visibility in search engine results.
Backlinks are links from other websites to your site. They are viewed by search engines as a vote of confidence, influencing your site's ranking. The quality of backlinks, rather than just their quantity, is essential.
A high bounce rate suggests that visitors are leaving the website after viewing only one page, potentially indicating that the site isn't relevant or engaging enough.
Page loading speed is crucial for both user experience and SEO. Slow-loading pages can result in user frustration, increased bounce rates, and lower rankings on search engine results pages.
"Partnering with Higglo for our SEO needs has been a game-changer for Motivity. We have been overly impressed with how quickly our rankings for critical keywords has improved, and consistently see more and more organic traffic month over month. We are incredibly impressed with the results and whether you're in a niche or broad market, we highly recommend their SEO services to anyone looking to grow their online presence."